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Turkish Airlines Cancellation Refund policy

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Turkish Airlines cancellation policy refund- Cancel flights and get your money back

In order to cancel your Turkish Airlines flights, dial 1 (800) 874-8875 and learn about the Turkish Airlines cancellation policy refund by connecting to airline officials. The agents on the call will help you cancel your flights with ease.

Well, things do not always be in our hands forever, and Turkish Airlines is quite aware of that. So, if you have been in a dilemma since you knew about your change of plans, you can turn the tables with swift flight cancellation of your Turkish Airlines flights.,

The need to change or cancel your plans has only led the airline to put some regulations which allow the passengers to cancel their flights. Let’s dive in and know more about the Turkish Airlines cancellation policy in detail.

Turkish Airlines flight Cancellation Policy and rules

One of the top international airlines, Turkish has the most successful stories to be recognized as a global brand. And similar to many airlines, the Turkish Airlines cancellation policy is there to provide everything fairly to the customers.

Generally, the perks of canceling Turkish Flights are self-evident. You can easily cancel your tickets with the airline. But different fare types have a different set of rules. So, let’s read on and find out each one in detail below:

24-Hour Ticket Cancellation

The best part about booking an itinerary while being unsure is, that the Turkish Airline cancellation policy for 24 hours allows you to cancel without hassle. As per this policy, you can cancel the flights within 24 hours of the booking absolutely for free. But in this case, your scheduled departure should not be before seven days after the booking.

The basic rules related to ticket cancelation after 24 hours are:

  • Passengers with a refundable ticket can get their money back after the deduction of cancellation charges from their original ticket price.
  • For non-refundable tickets, the airline will offer you a refund only for exceptions. However, for a majority of reasons, there is no provision for a refund in normal circumstances.

Hence, you can confirm your Turkish Airlines cancellation without a hassle if within 24 hours and beyond that, you will be charged. Let’s find out about different ticket type cancellation rules on Turkish Airlines!

EcoFly Ticket Cancellations

  • Except for the Turkish Airlines 24 hour cancellation there will be no ticket refund under any circumstances.
  • If there’s less than one hour left for the flight’s departure, the airline does not allow any ticket cancellations or refunds.
  • Suppose your scheduled flight is less than one to twelve hours away, the airline will not offer any refund.
  • In case, the scheduled flight departure is over 12 hours from the time of cancellation, the airline will allow you to cancel and get a refund. You just have to pay a TRY 200 fee as a penalty. The airline will refund you the remaining amount after subtracting the ticketing service fee.
  • L/V/P/W/U Ticket classes do not allow any refunds.. 
  • Also, for TRNC-Ercan flight tickets with less than one hour left before the departure, there is no provision for cancellation or refunds.
  • Suppose your scheduled flight is less than one to twelve hours away, the airline will not offer any refund.
  • In case, the scheduled flight departure is over 12 hours from the time of cancellation, the airline will allow you to cancel and get a refund. You just have to pay a TRY 300 fee as a penalty.
  • If you are a no-show. The airline won’t offer any refunds after the flight but provide you with the landing charges.


  • Economy Promotion

The airline does not refund you anything on the Turkish Airlines cancel flight service under Economy promotion fares.


The ExtraFly tickets are changeable for 60 EUR/70 USD one-time charge. however such tickets can not be refunded.

  • PrimeFly

For Primefly tickets under the Turkish Airlines cancellation policy refund, a 120 EUR/140 USD fee deduction applies to get a refund to your original payment. 


Passengers can change their BusinessFly tickets for EUR 60/USD 70. However, you can not get a refund.


The Business Prime passengers can enjoy free changes and ticket refunds and there won’t be any ticket cancellation fee or charge.

How do I cancel my Turkish Airlines tickets online?

In order to get your Turkish Airlines flight cancelled, you need to go to the official Turkish Airlines website and follow the on-screen prompts. Then continue to confirm your changes from the airline.

Consequently, there are many ways to cancel a Turkish Airlines flight ticket, 

  1. Online via website
  2. Via Turkish Airlines phone number
  3. Mobile app
  4. Airport ticket counter
  5. Ticketing office

Lets’ find out the process in detail!

Steps to cancel your Turkish Airlines Tickets Online

Once you have information on Turkish airlines cancelation policy refund, you can follow these steps to cancel a ticket online:

  • Go to the Turkish Airlines official website.
  • Open the My trips/Bookings section.
  • Provide your reservation number and last name to review your booking details.
  • Select the flight that you wish to cancel.
  • Click on the “Cancel Flights” button.
  • Now, follow the on-screen instructions and confirm your cancellation.
  • Finally, you can cancel your tickets with the airline and request a refund.

The airline usually credits your refund amount for Turkish Airlines cancelled flights in 7 to 10 business days. The refund will credit into the account you used for payments of the same tickets. 

Can I cancel my Turkish Airlines flights over the call?.

To cancel your flight tickets over the phone call. You can call the Turkish Airlines cancellation policy phone number and connect to the airline experts. This phone number is available for the passengers around the clock, and agents are there to assist with your ticket cancellation.

However, ensure to call them at least 24 hours prior to your departure because once there are only 24 hours left, the airline stops any cancellation request except for emergencies. The on-call agents may offer you alternate options, but it’s not always the case.

Cancelling an Award Ticket on Turkish Airlines

You can cancel your award ticket over the phone, and the miles will be credited to your account immediately. The airline will charge you a Turkish Airlines cancellation fee of 50 TRY for domestic and USD 25 for international flights on each transaction.

Some points to recall before canceling your award ticket:

  • If the companion ticket, award ticket, or upgrade award has no route, you are eligible for a refund for a small fee.
  • Miles credited to your account will have the same expiration date as before.
  • The refund procedure for airport tax is the same.

The Award Ticket Refund fees are as follows:

  • Domestic flight 50 TRY
  • $25 for international flights
  • No-show fees are as follows:
  • Domestic flight 100 TRY
  • $50 for international tickets(per transaction).

How do I apply for a Turkish Airlines cancellation policy Refund?

When you already have a clear idea about ticket cancellation, the next step is to request refunds. These are the major ways to ask for a refund on Turkish Airlines:

  • Phone
  • Mobile app
  • Online website
  • Self-service kiosks
  • Turkish Airlines ticketing office

Also, know that before you apply for a refund, it is necessary to cancel your tickets. To cancel, call Turkish Airlines customer service and confirm your ticket details. Ask the agent to cancel. Then, ask for the refund eligibilities.

And if you qualify, the airline will automatically refund your ticket amount to your original payment form. If you do not receive a refund on time, connect with the Turkish Airlines experts over the phone. Our phone call agents may assist you with every little detail.

How to check if I am eligible for my Turkish Airlines flight ticket refund?

When you cancel your flights with Turkish Airlines, or any other airline, the only thoughts you get are how to get a refund and is it even possible. So, if you have also canceled your flight, before you go on and check refunds, learn the Turkish Airlines refund policy in detail.

Refund eligibility and amount on Turkish Airlines depend on your final destination and your fare type. 

Let’s find out more details about the refund process in the coming sections below!

What is the Turkish Airlines Refund Policy?

As per the Turkish Airlines refundable policy, passengers cab easily cancel their flight for a refund. Here are the basic key points that relate to your booking cancellations:

  • If you cancel a flight that’s scheduled to depart after seven days within 24 hours of the booking time, you get a full refund to your account.
  • For passengers who cancel their flight just a few hours before the flight, the airline asks them to pay a penalty fee set as per the fare type and route.
  • The refund amount also depends on the route, the number of stops, and the time of cancellation.
  • Customers can also claim a refund if Turkish Airlines cancels or delays their flight because of any external or internal factors.
  • However, if a customer wants, he can also opt for a new flight with no penalty, but a refund is also an option.
  • But if you cancel your Turkish Airlines non-refundable tickets, you can only get the refund amount for the tax portion of the total fee as a ticket refund.
  • Also, according to the refund policy, Turkish Airlines processes the refund within 20 business days to credit it to your account.

The time for Turkish Airlines to process your refunds is between 7 to 21 days as per the method of payment you used to pay for your flights.

How to get a refund from Turkish Airlines?

When you already know the refund policy, it’s time to get a refund for your Turkish Airlines refundable or non-refundable tickets as per your itinerary. Below you will find the correct steps to ask for a refund from Turkish Airlines.

  • Go to the official website of Turkish Airlines and locate the My Bookings tab.
  • Here you need to review the booking details that you just canceled.
  • So, enter your booking reference code and the last name as per the ticket, then tap submit.
  • After that, you’ll see your flight details.
  • Here, you need to find the “Request refund” option for your Turkish Airlines booking that you canceled.
  • You need to fill out a refund request form with the necessary details on the screen.
  • Finally, save it and submit it.

Soon after, an Turkish Airlines specialist will get in touch with you, or the airline will send you an email confirmation. You will keep receiving updates on the refund process until it finally reaches you.

Passengers can also directly access the Turkish Airlines Refund and change request form and follow the above steps for refund requests.

Frequently Asked Questions

Can I cancel my flight ticket with Turkish Airlines?

You can make Turkish Airlines cancellations, but the refund and cancellation policies will depend on the type of ticket and your different fare rules. If your scheduled flight is more than 12 hours, you can get the refund after deduction of a TRY 200 penalty amount.

How much is the cancellation fee for Turkish Airlines?

If the passengers cancel their Turkish Airlines flights within 24 hours of the scheduled departure time, they just need to pay a 100 to 400 Dollar fee. This cancellation request is also possible after the cancelations of the tickets online.

Are flights on Turkish Airlines refundable?

You can easily cancel your flight and get a refund as per the rules according to the flight delay time. Also, even benefit from the additional services that the airline has offered to you within these rules as per the delay by the airline. according to the delay time. Dial the Turkish Airlines customer service phone number and get more details on the same.

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