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United Airlines Cancellation Policy

Are you looking to cancel your ticket with United Airlines? If an emergency has hindered your travel plans, fret not. You can look up United Airlines Cancellation Policy and refund to cancel a ticket and get a refund from the airline.

To ensure your ticket value does not go to waste on cancellation due to voluntary or involuntary reasons, know the airline’s cancellation & refund policy in detail.

Let’s find out more about United Airlines flight cancellation service and other processes later on.

United Airlines Flight Cancellation Policy

As per a basic rule under the United Airlines flight cancellation policy, you can cancel your flight for a full refund within 24 hours of the booking time for free. This stands true regardless of your fare type; however, your departure must be at least after seven days after the booking time.

Suppose your flight is suddenly canceled by the airline. In that case, you can;

  • Cancel the flight without a charge and request a ticket refund
  • Take an alternate flight by the carrier for the same day
  • Postpone your air travel plans and get credits
  • The airline can entitle you to compensation benefits for flight cancellation

Note: These fall under the United Airline canceled flight policy, which means, you’ll only get such benefits if the airline cancels your tickets.

United Airlines Cancellation Policy due to COVID-19

You already know how the flexible cancellation policy works for United customers. However, this is not the only perk when making ticket cancellations. Hence, under the cancellation policy United Airlines has many other rules which make it easier for you to cancel your itinerary plans.

  • Suppose your United Airlines booking is impacted due to COVID-19. In that case, as per the severity of the description in the schedule, the airline will offer you a refund. 
  • For those who haven’t canceled their trips just yet, they can first go to the United Airlines My trips tab and cancel the booking to make requests.
  • Based on the type of your ticket and the disruption level, the airline may offer you a future travel credit or refund to your original form of payment.
  • The airline processes your refunds within seven business days; however, the timings for international locations may vary.

Rules for United Cancellation Basic Economy Tickets

As per the United Airlines cancel policy for flights; you can not receive a refund on canceling basic economy flights until and unless done within a 24-hour risk-free period. In other words, for any tickets canceled within 24 hours of the booking for travel more than seven days after the ticket purchase, the cancellation is free. 

Non-Refundable Ticket United Cancellation Policy

  • If you cancel your non-refundable flights more than 24 hours after you bought them, there is a cancellation charge. 
  • You need to pay a United Airlines cancellation fee of around 200 USD on domestic flights, and for international, it is up to 400 USD. 
  • The fee varies depending on your ticket and travel class.
  • United airlines apply the unused ticket value to your future travel after deduction in case;
    • You canceled the flight ticket before the departure.
    • The trip is within one year of the original ticket issue date.
  • There is a refund on the non-refundable tickets only when
    • A co-passenger dies
    • Military/jury duty passenger

Moreover, as per the United Airlines cancellation refund policy, a passenger must provide the supporting documents to validate the reason for ticket cancellation. 

United Airlines Refundable Tickets

  • Those with refundable tickets can cancel tickets at any time before the flight departure.
  • The United Airlines cancellation policy guarantees them a refund of their original payment form.
  • Moreover, if you made payments via credit cards, you would typically get a refund within seven business days.
  • For other forms of payments, the airline takes as much as 20 days to do the task.

Award Tickets United Cancellation Policy

The Passengers may or may not have to pay a United Airlines Cancellation Fee for Award Tickets in the following cases

United Airlines Cancellation Fee for Award Tickets
Time of Cancelling tickets General USD Premier (Silver) USD (Gold)Premier  USD Premier (Platinum) USD Premier (1K) USD
31 days prior or more from your flight’s departure 0 NA 0 NA NA
0–30 days prior to the USA flight’s departure  125 100 75 50 NA
international flight out of USA 0–30 days prior to the departure 125 100 75 50 NA
No-Show 125

To know more about the policy dial United Airlines cancellation policy customer service phone number and get in touch with an airline executive.

How do I Cancel my United Flight?

After taking in the details of the United Airlines ticket cancellation policy, the next step is to begin the flight cancellation process. But how do you cancel your flight ticket? Let’s find out in detail.

Follow Steps to Cancel Your United Airlines Booking Easily:

  • To cancel your flights with United Airlines, dial United Airlines phone number 1-800-864-8331 or go to the official website.
  • United Airlines’ cancellation service is also available through the airline’s mobile app.
  • Then, open the My Trips section and provide the ticket reservation number and your last name.
  • Now, choose the “Cancel Flight” option.
  • Then, follow the instructions on the scream to successfully cancel your flight tickets.
  • Next, Confirm the cancellation fee charges and continue.
  • After that, you will receive a ticket cancellation confirmation from your registered contact.
  • Check for the refund option to see whether your ticket is eligible for a refund or not.

How to Avoid Ticket Cancellation Fees on United Airlines?

Do you not wish to spend a fortune just for ticket cancellation? Do you fear the loss of the whole booking amount on United Airlines? Well, as per the Unite Airlines cancellation policy, there’s a way to avoid that. 

If you follow a few simple key points, you can get rid of all the ticket cancellation fees and charges with ease. Here are the details:

  • Use the 24-hour risk-free cancellation period if your ticket has been booked at least seven days before the departure. This way, you can cancel flights without any penalties. The airline even sends you the refund to your original payment form. 

Note: This does not apply to your group tickets or tickets with the e-certificate bookings.

  • For passengers who are experiencing a flight delay of more than 6 hours, they can be eligible to claim a refund as travel credit. The passengers can ask for a refund to the original payment form in case they do not use this credit for the whole year.
  • Consequently, when a flight gets canceled due to low demand, environmental hazards, weather warnings, etc., the passengers qualify for the full ticket amount refund.
  • Furthermore. If you cancel in case of an emergency, like the death of a co-passenger., or are a military or jury duty officer on duty, there will be a full refund.

Does United Airlines Give Fully Refund?

As per the United Airlines Cancellation policy refund for 24 hours risk-free period; you will receive a full ticket refund if both conditions apply:

  • In Case of 24 Hours fully refundable policy of United Airlines , You are canceling tickets within 24 hours of the booking time.
  • The flight departure is not within the next seven days after booking.

United Airlines Refund Policy

When a passenger cancels his flight, the main concern is to make sure that the value of his booking is retained to travel in the future. That’s why United passengers fill out the refund form after cancellations. You can also fill out the refund form if you have already canceled your flight. But before that, you need to know the United Airlines refund policy in detail. This section will provide complete details on the airline’s refund option.

Read the key points below and you will learn whether you can request a refund from United Airlines or not:

    • As per the United Airlines 24 hours cancellation, you can get a full refund on your tickets on cancellation within the first 24 hours of booking. The only requirement is that your purchase must be at least a week before the flight’s scheduled departure.
    • You can not request a refund for United Airlines basic economy tickets after the 24-hour golden period for cancellations.
    • Different regions for your billing address mean different policies for the United Airlines refund. You can review the United airlines country wise refund policy on the official website.
    • Most United airlines fares are non-refundable, and you can not get voluntary refunds after the given eligibility period.
    • Your ticket value can, however, apply to the new ticket for a certain charge up until 12 months from the date of issue.


Tickets purchased on or before 31 Dec 2022 have an extended usage validity until 31 December 2023. The ticket holders must begin their travel by December 31, 2023, and complete within 12 months of this date.

  • If you have united airlines refundable tickets, it means you are eligible for a complete refund on your flights with no penalty unless stated otherwise.
  • Your refund amount will vary as per several factors. Refunds for partially used tickets will be prorated depending on the ticket and the rules of the flight segment. Surcharges and fees applicable to the ticket will only be refunded if permitted by the rules.
  • Refunds for credit card purchases generally take seven business days for your request to be processed. However, Other refunds can take up to 20 business days after making your request.
  • Your refund is in the form of the original payment as long as you are under the eligibility criteria for united airlines refundable as well as non-refundable tickets.

How to Request a Refund from United Airlines?

If you want to request a refund on a United Airlines cancellation, you can follow these steps:

  • Go to the official website and enter the United Airlines refund policy section.
  • Here you will find a link to fill out the refund form.
  • Click on the link, and the prompt will take you to log in. you can continue as a guest or log in to your Mileage account.
  • After that, provide the requested details about you in the correct fields.
  • Next, you need to add your trip to the form.
  • Also, provide some additional comments and refund request reference attachments in the next option.
  • Finally, submit the form and wait for the email response from the United Airlines refund department.

Regional Refund United Airlines Policies

  • Argentina

All other tickets except for refundable fares will not be refundable at all.

  • Colombia

As per the right of withdrawal, there is permission for the passengers to cancel their ticket up to 24 hours prior to the flight’s departure. However, United will refund 90 percent of the fare and keep the 10% to itself.

Also, the right of retraction says that when you purchase the flights directly from United Airlines, you get to cancel the flights within 48 hours of purchase. You can also make the refund request at least 15 days before the flight’s scheduled departure.

  • France

Suppose you haven’t flown yet and your ticket is not useful anymore, you should submit a refund request form to the airline & get the reimbursement of fees and taxes. The dues will be transferred to you within 30 days of the request without any fee to your email address.

  • Taiwan 

The seven days refund facility does not apply here although it is under Taiwan’s consumer protection Act.

Bottom Line

First, make sure of your travel plans and then book the United flights. However, if you are not sure about that and you still book, there can be consequences. In those consequences, you cancel your flight tickets. The airline offers you compensation in case of special reasons. However, for the rest, comply with the United Airlines cancellation policy and then make cancellations. To know more, call the airline experts through the given phone numbers and get instant solutions.

Frequently Asked Questions

Q- What is the Cancellation Policy for United Airlines?

As per the United Airlines cancellation policy, to cancel the flight for free, passengers have a 24-hour risk-free period. If their corresponding flight is not departing within the next seven days, they can cancel their ticket for free within 24 hours of the booking time. Moreover, the airline promises to refund the full ticket amount to the passengers in that case.

Q- Can I Cancel my United Flight without Penalty?

Yes, you can! United Airlines offers them a simple option to cancel their original booking within 24 hours of the booking without a penalty. Otherwise, the customer should have a refundable ticket on flights operated by United or any partner airline offering the same benefits.

Q- Can I Get my Money Back if I Cancel my Flight?

For instance, getting your money back after ticket cancellation depends on several factors. If you have a refundable ticket, you get the entire booking amount back. However, for those who have non-refundable tickets, the airline first deducts a cancellation fee. Award tickets have different cancellation charges for different levels. So, whether you may get your money back or not will depend on your ticket type, time of cancellation, your route, etc.

Q- What is a Good Reason to Cancel a Flight?

There is no such thing as a good reason to cancel flight tickets. Each passenger can cancel their flight for a different reason. However, if we consider the refund options, the only case, a non-refundable ticket is refunded with money when there is a death of a co-passenger. Or, the traveling passenger is an on-duty military or jury officer in the USA.

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