British Airways Cancellation Policy

British Airways understands & fulfills the requirements of passengers related to canceling flight tickets due to unavoidable circumstances. Therefore, the airline has introduced a British Airways cancellation policy that helps you cancel your flight tickets hassle-free.

Further, you will learn how the cancellation policy of British Airways works. Moreover, you will get other information such as cancellation charges, processes, etc. Let’s start with the terms & conditions of the cancellation policy.

Table of Contents

British Airways Cancellation Policy, Fee, Refund & Compensation

  • Passengers can cancel any flight, whether it is refundable or non-refundable.
  • However, the tickets must be directly purchased from British Airways Booking.
  • The cancellation fee must be applied on every cancellation, depending on the fare type.
  • Besides, if the passenger cancels a code-shared flight, the only segment related to the British will cancel.
  • Any British Airways cancellations made within 24 hours of booking will be classified for a full refund, regardless of the destination fare type of the flight.
  • On the other hand, passengers will get a full refund on their British Airways flight booking if they purchase their ticket at least seven days prior to the travel date & cancel it within 24 hours of the purchase.
  • Similarly, the airline will not charge any British Airways cancellation fee during this risk-free time.
  • If you purchase non-refundable flight tickets, you may not be eligible for a full refund.
  • Additionally, passengers can cancel only confirmed tickets at British Airways.
  • Likewise, you can not cancel those tickets which are booked & depart on the same date.
  • If you purchase flight tickets from third-party websites, you can cancel through them only.

British Airways 24 Hours Cancellation Policy

  • Under the 24 hours cancellation policy of British Airways, the airline provides a 24-hour cancellation for its customers to cancel tickets for free.
  • During this period, passengers can cancel their tickets without paying any charges.
  • Moreover, every flight cancellation will be eligible for a refund.
  • But, there should be a gap of 7 days between flight purchase & departure date.

Is there a Cancellation Fee for British Airways?

The airline will charge you British Airways cancellation fee starting from $100 to $500 if you cancel your flight after the 24-hour as per British Airways cancellation policy. Moreover, look at the given below, which will help you understand the fee criteria better.

Refundable Flight Tickets

Mode Of Flight CancellationCancellation Fee
Online cancellationFree
Ticket cancellation by phone$25
Cancellation at the airport$35

Non-Refundable Flight Tickets

Mode Of Flight CancellationCancellation Fee
Online cancellation$10
Ticket cancellation by phone$25
Cancellation at the airport$35

Procedure For British Airways Ticket Cancellation

Moreover, the airline has made the cancellation process quite easy & quick by considering the difficulties and issues of passengers associated with ticket cancellation. Due to this, you can make a reliable decision prior to canceling your ticket.

Step-By-Step Guidance To Cancel British Airways Ticket.

To Cancel Your Via Official Website

  • First, you need to head to the official website of British Airways.
  • Then, click on the “Manage” tab & enter the required booking details.
  • Now, choose the pre-booked flight option & scroll down.
  • Next, select the “Cancel My Flight” tab.
  • Afterward, you will land on the check-out page.
  • Lastly, you have to make a payment to confirm your ticket cancellation.

To Cancel Your Flight Via Customer Service

  • First, call at British Airways customer service (1 (800) 247-9297).
  • Secondly, you will get connected with a live representative, & they will guide you regarding the cancellation process.
  • Now, you will share your booking details with them to proceed with your flight process.
  • Next, you need to pay the British Airways cancellation fee, & the customer agent will cancel your ticket.
  • Moreover, you will receive a confirmation email regarding your flight cancellation.

Cancel Your Flight Via Visiting Airport

Further, British Airways cancellation for flight tickets can be made at the airport. However, it is mostly used quickly. To do this, you must visit the ticket counter at the airport & request your ticket cancellation from the representatives. Therefore, you will pay the charges to cancel your flight booking.

To Cancel Your Flight Via Mobile App

  • You can also opt for a mobile app to make an online flight cancellation. Further, all you need to follow is:
  • First, download and install the British Airways App on your phone.
  • Next, when you are done and have the app, choose the app icon to launch it.
  • Select the “Manage” option and fill out the required information.
  • After that, choose your pre-booked BA flight and click on the “Cancel” tab.
  • At last, pay your cancellation fee if needed and claim a refund if you want.

Note: British Airways’ cancellation policy is applicable for all tickets purchased from the airline, whether it is refundable or non-refundable. However, the charges may differ depending on the ticket type and the time of the cancellation.


What Is British Airways Flight Cancellation Policy (Latest Policy)?

Do you wish to know the recent British Airways cancellation policy guidelines? Then, check out the below points:

  • Passengers are allowed to cancel a flight with British Airways.
  • Besides, the flight ticket must be bought only from British Airways.
  • Also, the flight must be served by British Airways.
  • Moreover, you cannot cancel a flight booking when the booking and departure are scheduled for the same day.
  • Similarly, a flight cancellation fee may apply as per your fare rules.
  • If passengers reserve a codeshare flight, the only flight segment related to British Airways will cancel.
  • In addition, non-refundable flight tickets are not eligible to acquire a full refund when they cancel their flight.
  • Besides, suppose BA cancels your reservation, then passengers can obtain a full refund or compensation when the airline cancels the flight due to unavoidable circumstances.
  • Passengers can also cancel a confirmed reservation under British Airways’ cancel policy.
  • Similarly, the airline permits you to cancel your flight booking up to three hours prior to the flight departure. Otherwise, you will not get any refund.
  • Also, passengers can cancel their flights offline and online. However, if you cancel your flight offline, you need to pay extra charges along with cancellation charges as per the British Airways flight cancellation policy.
  • British Airways allows for free flight cancellation and provides a full refund in some specified cases, such as sudden illness, court order, jury duty, or sudden death of the passenger or any relative.
  • In this case, the airline asks to show the related documents to provide the refund to the passenger.
  • Additionally, passengers who book their flight same-day of departure are permitted to cancel their flight at least one hour before the flight departure but will not obtain any refund.
  • On the other hand, if you book your BA tickets via any third-party website and wish to cancel them. So, it would help if you connected with them directly.

British Airways Flight Cancellation Policy for Lost Tickets

British Airways has set down different guidelines for the lost flight ticket. To learn, look out the following points:

  • If you lose your BA flight tickets, then you should immediately inform the airline and pay the penalty cost for the same.
  • In this case, you must look to rebook your flight simultaneously.
  • Besides, suppose BA approves your request, the airline will allow you to rebook and cancel your previous reservation.
  • However, the airline will only give you a refund only when your flight ticket has expired according to the British Airways flight cancellation refund policy.
  • On the other hand, passengers have to be assured of repayment in case of any fraud case.

British Airways Avios Cancellation Policy

British Airways offer Avios as reward points to its passengers that can be used for upcoming flight reservation. Moreover, travelers can redeem these points to upgrade their flight fare for a hotel booking. However, you have to invest in the service offered by the airline to get these reward points.

Furthermore, when you are willing to reserve your Avios flight reservation. British Airways Avios booking. In this event, the following points need to be considered. So, go through the below points carefully:

  • With BA, the charges for changing or canceling a flight reservation depend on the departure date.
  • Besides, if your departure is scheduled from Europe, then the airline will ask you to pay EUR 42.50 as per the British Airways ticket cancellation policy.
  • Additionally, if you are holding a BA Avios ticket and wish to cancel or change it, you will be entitled to pay EUR 15 as a service fee.
  • In addition, every BA flight ticket has a service charge and cancellation fee.

Note:- The British cancellation policy for Avios flight tickets applies to the ticket bought through Avios. However, if you want additional information, you can call the airline or head to the main page of the airlines.


British Airways Cancellation Policy Due to Illness:

Following the BA cancellation policy, a person who suffers from a serious health issue or faces the sudden death of any family member does not need to pay the cancellation fee. However, it is possible when the passenger submits the needed documents.

British Airways Cancellation Policy for Reward Flights:

Travelers can redeem their Avios points by making payments for their flights. However, if they are willing to cancel their BA reward flight, they must notify the airline within 24 hours of the scheduled departure. When following this, one can easily acquire a refund from the airline.

British Airways Cancelled Flight Refund

A passenger will get canceled flight refund from British Airways in the following circumstances:

  • You will receive a full refund when the airline reserves your booking without informing you.
  • In addition, you should cancel your flight within the risk-free window to obtain a complete refund.
  • Similarly, if your flight announces a delay for above four hours.
  • Also, if the airline rescheduled your booking.

British Airways Holiday Refund Policy

Suppose you booked your holiday package with British Airways; the airline allows you to cancel your journey as needed. Besides you can also modify your flight reservation by contacting the local representatives. However, the changes in the holiday package cannot be done online as per the British Airways holiday cancelation policy.

BA provides holiday package service to its passengers. However, the airline also made some rules for holiday vacations that you must implement before booking.

  • If you book your holiday package with British Airways and wish to change it, you must connect with the BA customer service officials. Besides, you need help to make modifications through the official website.
  • Moreover, the airline allows you to cancel an individual flight reservation under your package. However, you must pay the airline the specified BA flight cancellation fee.
  • Similarly, if your cancellation is eligible for a refund, the airline will provide a refund.
  • Moreover, if passengers wish to modify the number of days, they can’t do it. In this case, you need to check the eligibility of your canceled flight ticket by connecting to the help department of the airline.
  • In addition, if you are eligible to change your booking, the airline will ask you to pay the change fee to make your desired changes. However, the fee will be based on the fare type.
  • Besides, you may pay additional charges when you make changes to the cars, hotels, etc.

How Can I Request a Canceled Flight Compensation If the British Cancel My Flight?

Sometimes, British Airways may cancel your flight, but it happens rarely. In this case, the carrier is responsible for your loss and offers an alternate flight option to the passengers for the same place if they wish to continue their journey. Besides, if they want to use something other than the alternate option, the airline will be responsible for providing a complete refund to them in the actual form of payment.

Requesting Compensation and Expenses

If BA cancels your flight, passengers can request a refund if they are eligible. Read the below points to get a better insight.

  • You reserve your flight reservation under the risk-free period.
  • Besides, you purchase a refundable flight ticket directly from the airline.
  • Similarly, the airline canceled your booking due to technical issues.
  • Likewise, flights are rescheduled for different dates and times by the airline.
  • BA needs to inform you of the canceled flight.
  • In addition, the airline delays your flight for more than four hours.
  • The airline denies stopping at your desired destination.
  • Passengers miss their connecting flights due to the airline’s fault.
  • British Airways denies you are boarding your flight.

Note: Once BA cancels or delays your flight, the compensation amount offered by the airline differs as it depends on various factors such as the time of delay, the category of the ticket, and more. You can get in touch with British Airlines representatives for more.


Passengers will get the following expenses:
  • Transport facility to and from the airport.
  • Hotel accommodations.
  • Drinks and meals.
  • Personal email or phone.
The expenses you can’t claim:
  • Suppose the passenger modifies their flight or destination, then the changes in hotel booking, transportation, and rental difference will not give to the passengers.
  • Besides, if passengers miss their transportation or hotel stay, they will not acquire any refund.
  • Similarly, the irrational costs also will not be given to the passengers.

British Airways Ticket Cancellation Policy Due to Death

In accordance with the British Airways cancellation policy due to death or illness, the following will be considered:

  • In the case of death or illness, passengers need to show the required documentation related to illness or death to the airline to rescind the flight reservation.
  • Moreover, BA increases the validity period of the flight ticket when a passenger revokes their flight due to illness.
  • On the other hand, the validity of a BA flight ticket will extend through more than 45 days in the event of the sudden death of any relative.

British Airways Cancellation Contact Number

Do you face issues in canceling your flight tickets? Do not worry! You can contact the airline by dialing British Airways cancellation contact number 1 (800) 247-9297 and cancel your reservation with the help of experts hassle-free.

British Airways Refund Time

If you recently revoked your flight tickets on British Airways and claimed a refund, you may be eager to know when you will get your account. Further, you need to examine the points below for better insight.

  • If you book your flight directly from British Airways within the US and pay for it using a credit card, you will get back your refund within seven business days from the time of making the refund request.
  • However, the airline may use the billing cycle process twice to provide your refund.
  • Additionally, if the tickets were purchased through the airline but paid through check or cash, the refund will reflect in your account within 20 working days of getting the application.

British Airways Refund Policy

All the tickets purchased from the official website or customer service can cancel. According to the cancellation policy of British Airways, passengers will be eligible for a refund on the basis of time, refund, & mode of cancellation. Read the mentioned points below that will give you an idea of the refund policy.

  • If the flight ticket is booked by any third party, you must contact them to get a refund.
  • However, the travel agent may ask you for additional charges to proceed with your ticket cancellation.
  • Moreover, the refund amount for a canceled flight depends on the type of ticket you booked.
  • Likewise, we have discussed the flight cancellation charges, which will help you proceed with your ticket cancellation.
  • On the other, every ticket has its fare-based situation. Likewise, some flight tickets are refundable & non-refundable as per the British Airways refund policy.
  • Therefore, the eligibility of passengers requesting a refund depends on the class & type of fare ticket.

Can I Get A Refund From BA Online?

Passengers can claim a refund online by visiting the official website of British Airways. Furthermore, follow the given below steps to request a refund:

  • First, navigate to the British Airways official website.
  • Second, choose the “Help” section.
  • Now, click on the “Booking” option & select “Refund” from the menu.
  • Next, you can see a new page & click on “Start a New Complaint.”
  • Afterward, enter your required booking details.
  • At last, click on the “Submit” button & wait to get a confirmation email.

Am I Qualified for a Refund for my Canceled Flight on British Airways?

  • Passengers who revoked a flight on BA will qualify for a refund as per the following conditions:
  • Book a ticket up to seven weeks prior to the departure date and cancel it within 24 hours.
  • Besides, when one cancels their full refundable flight ticket, they will get a refund.
  • In addition, the flight purchase using the Avios points is able to be canceled online via your executive club account on British Airways.
  • If you buy your flight ticket with the help of a travel agent, they need to contact them only to cancel their flight.
  • Moreover, the booking is rescined by British Airways, and you do not wish to reschedule it. In this case, you need to call the below number as per your suitability to know about your refund options through the airline representatives.

From the US: Call 0800-727-800
From the UK: Call 1-877-767-7970
Outside From the UK: Call +44 (0)203-250-0145

Key Points to Remember to Make a Booking Cancellation

  • When it comes to canceling a journey on British Airways, there are some limitations set down by the airline.
  • Moreover, these boundaries can circulate around the methods of the cancellation and purchase medium.
  • British Airways flight cancellation can be made from the original form of booking. For example, if you book your flight tickets bought online, then you need to cancel them using the online mode online.
  • Moreover, your booking must be booked through the same method, if a person cancels a flight ticket through offline mode.
  • Similarly, if the flight ticket is booked over the phone, it can be repealed only by phone who will help you with the same.

British Airways Cancellation Compensation

Sometimes, British Airlines may cancel your flight due to an emergency. Due to this, the airline provides Compensation for the canceled flights. Moreover, passengers can obtain Compensation, usually in the form of rescheduled flights. Furthermore, go through the given points to get a better knowledge of the same.

  • The airline provides Compensation only for canceled flights.
  • Moreover, this is when a flight is canceled up to two weeks from the flight departure.
  • Similarly, the amount for delayed or replacement flight service has a schedule with a flight delay of 2 or more hours.
  • If the passenger refuses to rebook the flight, they can ask for Compensation from the airline under the policy of British Airways cancellation.
  • The Compensation can be provided as a newly booked flight or a travel voucher. Additionally, the vouchers can be used for future bookings within the given period.

How to Request British Airways Cancellation Compensation?

If you wish to request compensation for canceled flights, you must get in touch with the airline as early as possible. Besides, the time of the compensation request matters, and it needs to be done instantly when your reservation is revoked by the airline.

Further, when you connect with the British Airways customer service department, you need to share your issues. Similarly, you can share the documents/proofs with the agents that support your request. After that, the airline professionals will help you to perform the process of claiming the compensation.

How Much is the British Airways Flight Delay Compensation?

Here’s, we provide a Chart that shows the Delay & Cancelled Compensation:

DistanceAmount
Below 1500 Km$250
1500 or more within EU$400
1500-3500$400
Above 3500$600
British Airways COVID-19 Refund Policy

British Airways understands the needs & requirements of the airline when passengers need to cancel their journey due to the pandemic. So, if you revoke your flight due to COVID, then the airline will not charge any cancellation fee and also provide you with a complete refund in the original form of payment. Besides, it is suggested to repeal your booking and claim a refund in case of increased cases and positive COVID-19 reports.

Wrap Up!

With this above-described information, you can also easily perform the British Airways flight cancellation. Moreover, if you have any query regarding British Airways cancellation policy, contact customer service (1 (800) 247-9297) or 1-888-978-0366 for instant assistance.

People Asked Questions(FAQ)

Q. How do I cancel a booking with British Airways?
Passengers can cancel their flight reservation through the official website of British Airways. Besides, you can contact British Airways at 1 (800) 247-9297 and cancel your reservation with the assistance of experts.
Q. Is it cheaper to cancel a flight or change it?
Usually, passengers choose to change their fight. Besides, it is considered the cheapest way to make a new flight reservation for a one-way route rather than paying the flight cancellation fee.
Q. How long does British Airways take to refund for canceled flights?
The airline will offer two options: rebooking the flight or getting a refund, If British Airways cancels the flight. Besides, it will reflect on your account within 4 to 6 weeks, if you wish for a refund.
Q. What can a passenger do if British Airways repeal their flight?
When BA cancels a reservation, passengers are free to reschedule their flight for free or obtain a refund for the canceled flight ticket. Besides, the airline will refund your ticket value as British Airways canceled flight compensation.
Q. Can I cancel my British Airways flight booking?
Yes, you can cancel flight tickets following the guidelines of the flight cancellation as per the British Airways cancellation policy. However, getting a refund, if you are holding non-refundable fares is not possible.
Q. What is the unique reason to cancel a BA flight?
If you wish to cancel your booking on British Airways, then you can give the reason for your flight cancellation injury or illness. In this case, the airline approves your cancellation and provides a full refund in the original form of payment.
Q. Write the good cause to cancel a BA reservation.
If you are willing to reserve your flight, then you can give the reasons, such as the death of the traveler, injury, a traveling companion, a non-traveling family member, or unforeseen illness.
Q. How much do airlines give back to you if you cancel your itinerary on BA?
When a passenger revokes their flight journey on British Airlines and is eligible to get a refund, then the airline will give back 100% of their ticket value to the passenger as a refund in the real form of payment.
Q. What is a British Airways flexible ticket?
With British Airways, the flexible meaning flight is the ticket that makes you able to change or cancel your ticket for free and enables you to receive a full refund without paying any cancellation fee.
Q. What happens when the airline suddenly cancels your travel plan last minute?
Suppose British Airways rescind your booking last minute without informing you prior to the departure. Then, the airline will be answerable for it, and you are entitled to a refund for your canceled flight.
Q. Who gives back money to me when my booking is canceled?
If your flight is canceled due to the airline’s fault, then British Airways will give you canceled flight compensation as a refund. Apart from this, you have another option to rebook your flight without paying anything.
Q. What occurs when BA revokes my flight reservation?
In such circumstances, when the airline forces to rescind the reservation of all passengers due to technical issues, then the Department of Transportation will order the airline to offer a refund to every affected passenger.
Q. Do British Airways give refunds?
Yes, British Airways provide a refund to its precious passengers as per the British Airways refund policy. Besides, it is possible when the passenger cancels their booking and requests a refund for free within 24 hours of the actual purchase time.
Q. How long do you need to revoke your booking for a refund?
Passengers who require to reverse their flight and acquire a full refund must cancel their booking within 24 hours of booking on British Airways. Otherwise, after missing the risk-free window, you will not get any refund.
Q. How can I know if my ticket is flexible (refundable) on British Airways?
If the flight ticket is flexible aka refundable, one is able to cancel it within the risk-free period as specified bby the airline, and Britsih Airways will then be responsible to provide you with a complete frefund.
Q. Can I cancel my ticket without paying the cancellation charges?
If you are eager to cancel your reservation for free, then you must choose the “ZERO Cancellation” tab during the reservation by paying an extra charge of rs 99 for each passenger. After that, you can easily vacate your booking without paying the British Airways cancellation fee.
Q. Does free flight cancellation mean a refund on British Airways?
No, as per British Airways, making a free cancellation does not mean a refund. However, BA-free cancellation means that the airline will not apply charges to you when you repeal your flight booking for any reason.
Q. Can I cancel my reservation and acquire a refund?
Yes, revoking a booking and obtaining a refund without paying a cancellation fee within 24 hours is possible on British Airways. However, you need to pay the penalty for canceling a flight after missing the risk-free period.
Q. Are fully flexible BA flight tickets refundable?
According to British Airways, a flexible flight ticket means you can cancel or even change it without paying any extra charges. Besides, the BA refundable tickets come under the flexible flight tickets that facilitate you with such benefits.
Q. How do I book a BA flight for someone else?
Suppose you are willing to make a flight reservation for someone else. Then, you must know that when you book a flight for another traveler on British Airways, the information of the passenger will be saved automatically in the travel companion list.
Q. Can you reverse a reservation a few days prior?
With British Airways, passengers can revoke a ticket until the day of flight departure. Besides, the airline will charge a penalty when you cancel your ticket on the same day of travel when beyond 24 hours left for departure.
Q. What does last-minute cancellation mean on British Airways?
Usually, BA specifies a time limit to rescind a flight reservation. In addition, the limitation to cancel a ticket is less than a couple of hours prior to the departure. It is suggested to repeal your booking following the BA cancellation policy.
Q. Is it possible to acquire a BA refund after approving a credit voucher?
When a passenger revokes their non-refundable ticket, then British Airways provides a credit voucher as a refund. Additionally, they will get an email from the airline to know that you claim a refund for the voucher you hold.
Q. Does BA’s non-refundable fare be rescheduled?
Rescheduling a non-refundable fare can be done. However, those with a non-refundable fare must pay the penalty to make booking changes. Apart from this, if you have basic economy fare, you cannot make any changes.
Q. Explain the Zero cancellation fee on British Airways.
Zero cancellation fee on BA makes you able to avail of a complete refund on the flight cancellation. However, you must select the Zero cancellation fee option while making your flight reservation and pay the charges to enable it on your reservation.
Q. What are the guidelines for flight cancellation on British Airways?
The flight cancellation on BA states that one can cancel their flight through the main website of the airline or by communicating with the help department of British Airways. Besides, passengers need to pay a charge to revoke their reservation.
Q. How can I repeal my last-minute flight?
Need to cancel your flight booking at the last minute, connect with the British Airways customer service department and explain the reason for booking changes. However, pay the cancellation fee under the British Airways cancellation policy rules.
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