VivaAerobus Cancellation Policy

How Do I Cancel My Viva Aerobus Flight?

Do you have booked flight tickets with VivaAerobus that can no longer be utilised? Don’t worry! You can cancel your flight tickets as per the Vivaaerobus cancellation policy. But you should have complete knowledge of the policy so that you can easily cancel your flights. Moreover, you can cancel a flight from the airline’s official website or through its customer service.

Further, before moving ahead, get some details of the airline first. Viva Aerobus is a low-cost Mexican airline that operates more than 58 destinations every day. Besides, the airline permits cancellation of a flight booked seven days before the scheduled departure, which is free. Let’s move ahead & get into detail to learn the flight cancellation policy of Viva Aerobus.

Can You Cancel Your VivaAeobus Flight and Get A Refund?

Yes! Passengers can cancel their flight reservation as the airline allows cancellations for free, as long as you request it within 24 hours after booking your ticket & within seven days prior to the departure, as per the VivaAerobus cancellation policy.

What Is The Vivaaerobus Flight Cancellation Policy?

In accordance with the flight cancellation policy of Viva Aerobus Airlines, the airline allows the cancellation of all types of tickets if it is purchased by the official site or customer service of the airline.
Besides, all flight cancellations are subject to a cancellation fee. However, you have made it under the risk-free time span.

In addition, passengers who made their flight reservation for the zero fare cannot cancel their flights. Otherwise, they have to pay for the entire ticket value. Additionally, if you find that the airline delays your flight for more than three hours, you are free to cancel your entire itinerary.

VivaAerobus 24-Hour Cancellation Policy

If you have something coming up and you can’t board your flight, you can cancel your entire reservation & acquire a full refund when you cancel within 24 hours of purchase. You must have a better understanding of the 24-hour cancellation policy of VivaAerobus. So, check out the given points below carefully.

  • As per VivaAerobus Airlines’ 24-hour cancellation policy, you can cancel a ticket on VivaAerobus for up to 24 hours of booking.
  • Similarly, the 24 hours cancellation policy applies when you make the request to cancel your flight within the specified time period.
  • Besides, this rule does not apply to the tickets which are purchased by the third-party platform. In this case, you have to connect them only to cancel your flight.
  • Also, the VivaAerobus 24-hour cancellation policy would not apply to group tickets, zero-fare tickets, & tickets purchased with future travel credits or any frequent flyer points.

How Much Does It Cost To Cancel A Flight Of VivaArobus?

With VivaAerobus Airlines, if you cancel your flight after the specified time, then you have to pay for your flight cancellation. However, the fee depends on various factors such as class, fare, destination, etc.

  • If You cancel the flight ticket within 24 hours of purchase, you will not have to pay any cancellation fees.
  • Moreover, there is a nominal amount of fee you will have to pay if you cancel your flight that could range from $100 to $400 (for international flights).
  • On the other hand, if you cancel your flight after 24 hours of booking, you are responsible for paying $80 as a Vivaarobus cancellation fee.
  • Likewise, if you cancel your flight between 4 & 24 hours, the airline applies the charges of $110.

How Do I Cancel My VivaAerobus Flight?

If you wish to cancel your flight reservation on VivaAerobus Airlines, then don’t worry! As per the Viva Aerobus flight cancellation policy, you can cancel your flight ticket with multiple methods. To know them, go through the information in the given below section:

Method 1: Cancel the flight Online

  • First, go to the official website of VivaAerobus Airlines.
  • Then, log in to your account & move to the “My trip” section.
  • After that, enter your reservation details to access your booking page.
  • Now, you need to choose the booking you wish to cancel & click on the “Cancel” option.
  • Then, you will have the cancellation fee if the charges apply to your cancellation.
  • At last, you need to pay the charges to confirm your cancellation & wait to receive the confirmation email from the airline.

Method 2: Cancel the flight Offline

  • If you are facing any issues with the online cancellation, then you can use another option which is the calling option.
  • So, dial VivaAerobus Airlines customer service phone number at +52 81 82 150 150.
  • Then, follow the IVR steps to connect to a live person at VivaAerobus.
  • Once your call connects to the airline representatives, you can make a request to cancel your booking.
  • However, you must provide your booking information to them so they can process your flight cancellation.
  • After that, he will tell you if any charges apply to your ticket cancellation.
  • Lastly, pay the charges to him to complete your VivaAerobus flight cancellation.

VivaAerobus Refund Policy

Here, you have to read out the following important highlights of the refund policy of VivaAerobus Airlines before making a request for a VivaAerobus refund.

  • According to the refund policy, you will not receive any refund if you apply future credit to buy a new flight ticket that is less than the actual fare.
  • Besides, you will not get any refund if you are unable to board your flight, as per VivaAerobus Airlines.
  • Likewise, if a refund is made to the traveller against the involuntary cancellation of the flight, then the airline will provide you the compensation as per the VivaAerobus refund policy.
  • If you made your cancellation through the airline’s website, app, or via customer service, the airline would provide your refund amount to the same debit/credit cards used for making flight reservations.
  • Additionally, the airline provides a refund amount in the original form of ticket payment. However, all the credit card refunds will be processed within seven working days. On the other hand, the other kind of refund will be transferred within 20 business days.
  • Also, the refund will not apply to the tickets booked from travel essentials or mileage points. In addition, travel certificates issued for new flight reservations shall not have a residual amount.

How To Get A Refund From VivaAerobus?

Are you looking for the easy steps that help you to claim for a refund on VivaAerobus? Well, your solution is ahead. In addition, you can visit the official website of the airlines to get your complete reimbursement.

  • First, go to the VivaAerobus Airlines official website & log in to your account.
  • Second, you must cancel your flight booking before making a request for a refund.
  • Now, verify that your flight has been cancelled or not.
  • Next, you need to submit your needed documents to the airline.
  • Finally, you must check the refund status on VivaAerobus.

Final Words!

Now, it was all about VivaAerobus’ flight cancellation policy. Hopefully, your doubts regarding this are resolved now. If not, you can dial VivaAerobus toll-free number at 1-888-978-0366 to get instant assistance from travel experts of the airline.

Pepole also ask Frequently Questions:

Q. Can I cancel my flight and get a full refund?

Yes, you can cancel your flight reservation with Vivaaerobus & get a full refund if you make your flight cancellation within 24 of purchase.

Q. Does Aerobus have a 24-hour free cancellation?

Yes, Aerobus Airlines provides 24 hours free cancellation facility to its passengers for their convenience.

Q. How do I cancel my Viva Aerobus ticket?

You have multiple options to cancel your Viva Aerobus flight tickets which include via website & customer service, & also you can cancel it at the airport.

Q. Can you cancel a flight after paying for it?

Yes, you can cancel your flight reservation after making the payment. However, if you cancel the ticket within 24 hours of booking, it will be free; otherwise, you have to pay the charges.

Q. How much time before the ticket can be Cancelled for a full refund?

You can cancel your flight tickets within three days of the scheduled departure if your flight is marked as cancelled in PRS due to accidents, floods, breaches, etc.