Volaris Airlines Cancellation Policy

Volaris Airlines Flight Cancellation Policy

Change in plans? Can not take your Volaris flight anymore? Go through the Volaris Cancellation Policy in detail and know how to obtain your refund amount. It will help you have all the information regarding flight cancellations, changes, & refunds or reimbursements.

Volaris Airlines knows that your flight itineraries can be subject to change or cancellation because of several underlying situations. That’s why the airline tries its best to provide you with flexible options anytime you fly Volaris, including the Volaris cancel flight service.

In this article, you will clearly understand the cancellation process & rules by the airline.

Terms & Conditions of Volaris Flight Cancellation Policy

Here are the most important points regarding the cancellation policy of Volaris Airlines. Read the below points carefully to understand the procedure:

  • Customers may cancel their flight tickets up to 24 hours before scheduled departure. Moreover, the airline will fully refund its customers.
  • If a passenger travels from or to the United States Via Volaris, the flight tickets will be non-transferable.
  • Hence, customers can cancel or change their flight booking within 24 hours of booking without paying any fee.
  • Volaris flight cancellation policy applies to flight tickets if the tickets were purchased seven days or before the travel date.
  • If you want to change your flight booking schedule, you can modify your booking within 4 hours before departure.
  • However, depending on your flight ticket fare, you need to pay the flight cancellation fee.
  • Therefore, the cancellation charges may differ depending on the ticket type: Refundable or non-refundable.
  • With Volaris Airlines, customers can cancel the refundable flight tickets and get an applicable refund.
  • On the other hand, customers can cancel non-refundable tickets, but a refund is not guaranteed. Follow a 24-hour cancellation policy to get a refund with non-refundable tickets.

Volaris 24 Hour Cancellation Policy

The Volaris Airlines 24 hours flight cancellation policy states that you can cancel a flight for free if it is scheduled after seven days, and there haven’t been 24 hours after making the reservation yet. The airline usually offers full refunds to the customers’ original payment form unless stated otherwise.

If you pass this time, you will not be eligible for a full refund. So, take a look at these other options:

  • If the reason for cancellation is involuntary, you can also ask for a rebooking. The airline will not charge you any extra amount for changing flights within 24 hours of the booking.
  • The next flight booking is also a form of compensation by the airline. However, this option is only when a passenger requests “Volaris cancelled my flight” and asks for a refund.

Suppose the customer is canceling a ticket within 24 hours, but the departure of his volaris flight is in less than seven days. In that case, the airline will ask for a penalty amount as per the Volaris cancellation policy and fare rules.

How to Cancel Volaris Airlines Flight Reservation?

Regarding flight booking cancellation, Volaris Airlines has a cancellation policy that can be done through multiple methods. There are two options to cancel flight tickets with Volaris. As per your suitability, you can choose one to rescind the Volaris flight booking.

Method 1: Volaris Flight Cancellation Online

Passengers cannot cancel their flight reservation after 24 hours of purchasing flight tickets. The online process is quite simple & effective also.

  • First, open the official website of Volaris Airlines in the browser.
  • Second, click on the “Login” button. Enter the required information in the given area.
  • Now, select the “Change Flight” option and click on it.
  • Next, choose the “Manage My Trip” option.
  • Mention your booking code & the last name of the passenger.
  • Then, search for the “Go To My Trip” section and press the enter button.
  • You will find a list of your itinerary that you can edit easily.
  • Select the flight you need to cancel.
  • After that, cancel your flight tickets by following the instructions.
  • Finally, after completing your cancellation process, wait for a few days to receive a confirmation email on your registered email.

Method 2: Volaris Flight Cancellation Offline

Some people refer to an offline technique to perform their requests. Follow the below points to consider an offline method.

  • First, customers can go to the Airport Ticket Counter to rescind their flight reservation.
  • Second, you can speak to a live person by dialing +52 (55) 1102 8000 and canceling your flight ticket.

What are Volaris Airlines Flight Cancellation Fees?

According to the Volaris Airlines flight cancellation policy, you must pay a nominal fee for rescinding your flight reservation. Therefore, the charges can be determined by the ticket type you purchased.
Suppose a customer wishes to avoid paying cancellation charges. Then, they can make requests for cancellation during the risk-free period. Besides, the risk-free period has a set number of hours from the actual booking time.

If you cancel your ticket within 24 hours, you do not need to pay any charges for your flight booking cancellation. However, you may pay an additional fee exceeding the time limit. Moreover, the cancellation charges may differ depending on your flight ticket.

  • Volaris Airlines charges $100 to $500 for flight cancellation after a risk-free period.
  • Customers need to pay a fee of $100 to $400 reversal cost when you rescind your cancellation within 24 hours of departure.

Volaris Cancellation Policy Due To Bad Weather

Volaris Airlines’ cancellation policy is applicable on flight bookings that are canceled due to bad weather. If the flight is canceled due to bad weather, the airline will not be responsible for any refund.

The airline offered a refund for the flight ticket that you did not use. In such instances, passengers can rebook their flight to the next available flight. Consequently, customers do not need to pay any charges in these situations.

Compensation For Volaris Flight Cancellation

If the airlines delay or cancel your flight booking, passengers are eligible for compensation. Besides, the flight was canceled for many reasons, such as overbooked tickets or other reasons.

Moreover, when the airline cancels the flight for the above reasons, the airline is responsible for rescheduling your flight for the same destination. However, when Volaris rescind the flight reservation of its customers, you can claim compensation.

Here are some important points regarding Volaris compensation:
  • Moreover, a passenger may receive a refund depending on the flight ticket fare.
  • Customers may obtain a cost based on the percentage of the trip that they did not complete.
  • The airline may provide cable communication to the city and food to comply with the time.
  • Sometimes, customers may rebook their flight to the next available flight. Therefore, they also facilitate a hotel stay at the airport.
  • If cust, customers may enjoy the facility of land transportation to and from the terminal.

What is Volaris Airlines Refund Policy?

Volaris Airlines Refund PolicyVolaris Airlines offers customers a full refund on flight cancellations within 24 hours of the purchase. Per the Volaris refund policy, passengers can also ask for refunds after 24 hours of ticket booking. They just need to provide the details of their booking over the phone call or online to do so.

To ask Volaris Airlines for a refund, you need to know the important facts & highlights related to the process.

As per the Volaris Airlines Refund Policy

  • You can ask for a full refund to your original payment form within 24 hours of the ticket booking if canceling before seven days of teh departure.
  • Keep your flight details, such as the reservation code & the passenger name, with the registered email ID near you. This will make sure you can access the flight information.
  • The refund value is generally the same as you paid to make the ticket booking in the first place.
  • When canceling your round trip, both legs get canceled, resulting in a refund for both segments.

You can get a refund for your Volaris flight tickets, as long as you are eligible for the refund amount.

How do I claim for a refund on Volaris Air Lines?

Volaris can accept refund requests both online & offline. Passengers can use the Volaris ticket cancellation main page to complete the process online. On the first page of the website, you may need to log into your account & check the details of your canceled flight. You can get your money back easily & quickly.

Take a look at the below instructions given below to claim a refund:-

  • First, navigate to the Volaris Airlines official website.
  • Second, you have to “Log in” to the account.
  • Next, move to the “Manage My Flights” option.
  • Then, enter your booking details for flight cancellation.
  • Once you complete it, click on the “Refund” tab.
  • Moreover, ensure that you have followed all the steps carefully.
  • At last, you will get a confirmation email after a few days. Your refund will be credited to your account within 7 to 14 days.


Passengers can easily make Volaris flight cancellations & ask for a refund by following the process mentioned above. If you need more details, you can call Volaris Cancel Flight Phone Number 1(866) 988-3527 and ask for information.

People also ask frequently questions:-

Q- Does Volaris charge for cancellation?

Ans- Yes, if a customer cancels their booking within 24 hours of departure, they have to pay $100 to $400 as a cancellation fee.

Q- Can I cancel my flight and get a refund?

Ans- With Volaris Airline, customers can claim a refund if the airline cancels a flight or they do not want to travel.

Q- How can I cancel my flight without a cancellation fee?

Ans- If customers follow Volaris 24 hours cancellation policy, they are eligible to rescind their reservation without paying any charges.

Q- How long does it take for Volaris to refund?

Ans- Generally, Volaris takes up to 7 to 8 days to process your cancellation request. Once the cancellation is successfully made, the airline will provide your refund within 20 business days.

Q- Is it better to cancel the flight or not show up?

Ans- If you know you can not make a scheduled flight, it is better to cancel your flight than a No-Show.

Q- Can you cancel a flight with Volaris?

Ans- Volaris Airlines allows its customers to cancel or change their flight reservations.

Q- Can I cancel my Volaris flight after 24 hours?

Ans- With Volaris Airlines, you can rescind your flight within a one-day of purchasing flight tickets under the carrier’s 24-hours cancellation policy.

Q- How much does Volaris charge for a name change?

Ans- Moreover, the charges depend on a trip’s travel time and the ticket type. However, the fee for modification in your booking can be $0 to $400.

Q- How Do I speak to a human at Volaris?

Ans- Besides, there are multiple ways to contact Volaris Airlines. Customers can dial +52 (55) 1102 8000 or do a live chat on a whatsapp number +52 55 5898 8599.

Q- What time does Volaris customer service open?

Ans- Customers can contact customer service from Monday to Friday from 06:00 to 21:30. They do not provide customer service on Saturday and Sunday.

Q- How much does Volaris charge for extra weight?

Ans- On Volaris flights, every additional bag on domestic flights will charge $25 – $27. The charges for extra bags on international flights start from $38 – $43 each.

Q- Can I cancel the Volaris V club?

Ans- The members of the Volaris V club may cancel their membership by emailing [email protected].

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