How to Request a refund from Lufthansa?


Lufthansa Airlines passengers who have a change of plans can easily cancel their flights and request a Lufthansa refund for their booking amount. The airline will check your eligibility and transfer back the flight amount to your original payment form. Or, you can even receive a flight credit as per the airline’s policy. Below, you will find all the details of getting a refund for your flights on Lufthansa airlines!

Find out whether you are eligible for a refund from Lufthansa or not as well as the refund conditions and continue to cancel the flight booking.

How do I ask for a flight refund from Lufthansa?

If you are a passenger who needs to cancel the flight booking with Lufthansa airlines, you can also request a refund. The refunds are usually subject to the fare rules and there are restrictions to the refund amount as per your ticket cancelations.

But if you wonder, How to Request a refund from Lufthansa? You can check the fare conditions in your confirmation email and cancel your flights accordingly. Even if you have already canceled your flight, you can still check the eligibility for a refund before you actually make the request.

Lufthansa allows you to cancel your flights and request a refund from the My Bookings section up until 24 hours prior to the departure.

To request a Lufthansa refund,

  • You need to visit the official website of Lufthansa Airlines or call the customer service phone number.
  • After that, you need to provide the details of why you are requesting a refund.
  • In this section, you also need to enter the ticket number and last name as per the ticket.
  • Finally, you can submit a request for a Lufthansa flight cancellation refund, and the airline will review it before approving it.

Once the airline validates your request, the refund is processed to the original payment form. You can also submit a refund request form to complete your refund requests on Lufthansa Airlines. Let’s find out!

To Submit the Lufthansa refund request form,

  • Open the Lufthansa Airlines website and locate the form for refund requests.
  • Here, you need to provide the necessary details of the flight you are requesting the refund for.
  • Once completed, continue to send this refund request form to the Lufthansa Airlines reservations department.

The airline will review your refund eligibility and process the refund as per your qualification status for the moneyback. You can also make a call on Lufthansa refund phone number 800 645 3880 to know about the process in detail.

What is Lufthansa Airlines refund policy?

Though cancellation and refund processes are available on the Lufthansa website online, you still need to check with the airline. If you follow all the rules related to the refund requests, no one will deny you for getting the refund.

So, before you move on and make a request, you should know the Lufthansa refund policy in detail. Below, you will find all the related key points that are necessary for you to know when requesting a refund.

Lufthansa refund policy

  • Lufthansa airlines 24 Hours refund: Passnegers who cancel their flight within 24 hours of the booking period can receive a full refund to their original payment form on canceling their Lufthansa flights.
  • A complete refund will only be possible if,
    • The airline canceled your flight without offering a replacement.
    • The flight’s departure time changed to one hour early or at least two hours late.
    • Your arrival times got delayed by at least two hours.
    • The departure time was changed to another day or more than five hours for your short-haul flights.
    • Your refund for a partially used ticket is only on the unused portion.
    • For non-refundable fares, you only get a refund on taxes or fees.

If you request a Lufthansa refund for tickets booked through a travel agent, you should contact your agency to request a refund.

How long does the Lufthansa refund take?

Passengers usually get a refund to their account within seven days of the request for the credit card purchases. However, if you bought using cash or other payment forms, the refund process can take even up to 20 business days. 

To know about all these steps and Lufthansa refund rules in detail, you can dial the Lufthansa refund phone number and connect to an airline agent for assistance. Besides, our expert team is also available at your beck and call if you need help.

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